Privacy Policy

Last updated: April 2026

1. Who We Are

My Dog Journal 365 is a dog companion app and web service. Our website is located at www.mydogjournal365.com. For any privacy-related queries, contact us at: privacy@mydogjournal365.com

2. What Data We Collect

We collect the following types of personal data:

• Email address — when you join our waitlist or create an account
• First name and your dog's name — optionally provided during waitlist signup
• Account information — name, email, password (hashed) when you register
• Dog profile data — details you add about your dog(s) within the app
• Usage data — how you use the app, pages visited, features used
• Payment information — processed securely by Stripe; we do not store card details

3. How We Use Your Data

We use your personal data to:

• Send you our Kickstarter launch notification (waitlist only)
• Provide and operate the My Dog Journal 365 app
• Process payments and manage your subscription
• Send important account and service notifications
• Improve our app based on usage patterns
• Respond to your support requests

4. Legal Basis for Processing

Under UK GDPR, we process your data on the following legal bases:

• Consent — for waitlist emails and marketing communications
• Contract — to provide the service you have signed up for
• Legitimate interests — to improve our service and ensure security

5. Data Sharing

We do not sell your personal data. We share data only with trusted third parties who help us operate our service:

• Brevo — email marketing and contact management
• Stripe — payment processing
• Hetzner — cloud hosting provider

All third parties are required to handle your data securely and in accordance with applicable data protection law.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our service. Waitlist data is retained until you unsubscribe or request deletion. You may request deletion of your data at any time by emailing privacy@mydogjournal365.com.

7. Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability — receive your data in a structured format
• Withdraw consent at any time for consent-based processing

To exercise any of these rights, email us at privacy@mydogjournal365.com.

8. Cookies

We use cookies to improve your experience. Please see our Cookie Policy for full details.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Passwords are hashed and payment data is handled entirely by Stripe.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or by posting a notice on our website. The date at the top of this page reflects when it was last updated.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at privacy@mydogjournal365.com.